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Privacy Policy

  1. Introduction

Welcome to Hustlers Guide, accessible at https://www.hustlersguide.com/. We are committed to protecting the privacy and security of our users’ information. This Privacy Policy explains how we collect, use, protect, and share information about you when you access our website and services.

Our policies are crafted to comply with the General Data Protection Regulation (GDPR) and other relevant privacy legislation in the United Kingdom, ensuring a high standard of privacy protection.

  1. Who We Are (Information Controller)

Hustlers Guide, operated by Hustlers G LTD, is the data controller responsible for your personal information under this policy. Our business is registered in the United Kingdom, and we take our responsibilities under applicable data protection laws seriously. For any questions or concerns about this policy or your personal information, please contact us at:

  • Email: hi@hustlersguide.com
  • Postal Address: 128 City Road, London, EC1V 2NX, United Kingdom
  1. Personal Data We Collect

At Hustlers Guide, we collect several types of information that pertain to your interaction with our platform and services:

  • Identification Data: This includes your names and usernames or similar identifiers.
  • Contact Data: Your email addresses and telephone numbers that you provide during account registration or subscription sign-up.
  • Credentials: We collect passwords and other security information for authentication and account access.
  • Technical Data: This includes internet protocol (IP) addresses, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Membership Data: We collect names, email addresses, and passwords when you sign up for our membership services, either through a purchase or free sign-up. This data facilitates the creation of your community profile and account management.
  • Newsletter Information: We collect email addresses when users subscribe in order to create and manage a member profile on our platform. This email address is used for essential account-related communications, such as access, security, and platform updates.

    Where you have explicitly opted in, your email address may also be used to send marketing communications, including newsletters and promotional content. You may opt out of marketing communications at any time.

  1. Purposes for Processing Personal Data

We use the information we collect about you for various purposes:

  • To Provide Services: Registering you as a new customer, managing your account, providing you with the services and information you request.
  • Communication: To send you updates, security alerts, and account notifications.
  • To Improve and Maintain Performance: To ensure that our content is presented in the most effective manner for you and your device, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To Personalize User Experience: We use information to understand our users in aggregate and tailor our services to our users’ preferences and behaviors.
  • To Provide Advertising and Marketing: Subject to your preferences, we use data to develop and display content and advertising tailored to your interests on our services and other sites.
  1. Use of Data

The information you provide to Hustlers Guide is used to ensure the efficient and effective operation of our website and services. This includes:

  • Administering and protecting our business and this site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • Delivering relevant website content and advertisements to you and measuring or understanding the effectiveness of the advertising we serve to you.
  • Using data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  1. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
  • Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
  • Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data that overrides those legitimate interests.
  1. Sharing and Disclosure of Personal Data

We may share your personal data with selected third parties, including:

  • Business Partners, Suppliers, and Sub-Contractors: For the performance of any contract we enter into with them or you.
  • Analytics and Search Engine Providers: That assist us in the improvement and optimization of our site.
  • Marketing and Advertising Partners: To increase the relevance of ads you receive. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
  1. International Data Transfers

Due to the global nature of our operations, your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA), including but not limited to the United States where our servers or service providers are located. We ensure that such transfers comply with all applicable data protection laws and that your data is treated securely and in accordance with this Privacy Policy. Appropriate safeguards, such as standard contractual clauses approved by the European Commission, are implemented to protect your data.

  1. Data Security

Hustlers Guide takes the security of your data seriously. We have implemented appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. Our security measures include encryption, firewalls, and secure server facilities. Regular audits are conducted to ensure the effectiveness of these measures. However, no internet-based site can be 100% secure and we cannot guarantee absolute security.

  1. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. The length of time personal data is retained depends on the purposes for which it is processed and the legal or regulatory obligations to which we are subject. For example, we are required to retain certain information in accordance with local law for financial and tax audits. Once the retention period expires, personal data is deleted securely.

  1. Your Rights Under Data Protection Law

You have certain rights under data protection laws in relation to your personal data. These include the right to:

  • Access: You can request access to your personal data.
  • Correction: You can request correction of any incomplete or inaccurate data we hold about you.
  • Erasure: You can ask us to delete or remove personal data when there is no good reason for us continuing to process it.
  • Objection: You can object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party).
  • Restriction: You can request the suspension of the processing of your personal data.
  • Portability: You can request the transfer of your personal data to you or to a third party.
  • Withdraw Consent: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
  1. Cookies and Tracking Technologies

Hustlers Guide uses cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

  1. Use of Google Analytics

Hustlers Guide uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google Analytics, including how to opt out, visit the Google Analytics Privacy Overview.

  1. Use of Heat-Mapping Tools

We use heat-mapping tools to analyze where users spend the most time on our site, which helps us to understand user behavior and improve our service offerings. These tools capture mouse movements, clicks, and scrolling behavior. The data collected is anonymous and is not linked to any personally identifiable information. This information is processed and stored by our heat-mapping service provider in a way that does not identify anyone.

  1. Use of Google Maps

Google Maps is implemented on our website to provide detailed information regarding geographical locations. By using Google Maps on our site, you agree to be bound by Google’s Terms of Service and Privacy Policy. Google may collect and process information about your actual location, and by using Google Maps, you consent to Google collecting and processing this information as described in Google’s Privacy Policy. We do not collect or store any personal data through Google Maps.

  1. Automated Decision-Making

We do not use automated decision-making or profiling which would have a legal or similarly significant effect on you solely based on automated processes. Our processes include human decision elements to ensure fairness and accuracy.

  1. Marketing Communications

You may opt-in to receiving marketing communications from us. If you decide at any time that you no longer wish to receive such communications, you can opt-out through the unsubscribe link in the email communications. We will process your requests as soon as reasonably practicable.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are under 13, please do not submit any personal data through our website. If we learn that we have collected the personal data of a child under 13, we will take steps to delete the information as soon as possible.

  1. Data Breach Notification Procedures

In the unlikely event of a data breach, we are committed to complying with the requirement of any applicable laws regarding the provision of notification. Should any data breach occur that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant authorities within 72 hours, and where legally required, we will also notify those individuals whose personal data may have been affected.

  1. Links to Other Websites

Our website may contain links to other websites not operated or controlled by Hustlers Guide. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. The inclusion of any linked website on our website does not imply approval or endorsement of the linked website by us. If you decide to leave our website and access these third-party sites, you do so at your own risk.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Complaints

If you have any complaints about our handling of personal data, you are encouraged to contact us directly using the details provided in section 2. If you are unsatisfied with the resolution, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.

  1. How to Contact Us

For any questions or concerns regarding your privacy while using our website, please contact us at:

  • Email: hi@hustlersguide.com
  • Postal Address: 128 City Road, London, EC1V 2NX, United Kingdom

We aim to respond to all requests, inquiries, or concerns within five (5) days.

  1. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the English courts.

  1. Severability

If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Privacy Policy shall continue in effect.

  1. Your Consent

By using our website, you consent to our Privacy Policy. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

  1. Effective Date

This Privacy Policy is effective as of 1st April 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.